c2c tops rail punctuality charts again

Listen to this article

National Express train operator c2c has once again topped the rail industry punctuality charts, meaning that for 6 of the last 7 months c2c has hit the number 1 spot amongst franchised rail operators in the UK.

Official rail industry figures released today confirm that 97.1% of c2c’s trains ran to time in August placing c2c at the top of the national punctuality table, with another four-week period of rail industry-leading performance.

Julian Drury Managing Director of c2c said:

“I’m pleased that c2c has once again topped the punctuality charts, making it 6 out of 7 months in the number 1 spot and I’d like to thank the c2c team for consistently delivering the best for our customers.”

c2c hold the UK records for the highest annual punctuality by a franchised train operator at 96.7% and the record for any 4-week performance period at 98.8%.

c2c has now delivered the leading performance in the UK rail industry for the vast majority of 2011, topping the charts in August, June, May, April, March and February.

Customer satisfaction with c2c services, measured 91% in the latest National Passenger Survey in spring 2011 – the joint highest amongst franchised rail operators in the UK.

1 COMMENT

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Latest Rail News

Andrew Haines looks back on five years of CP6

As Control Period 6 (CP6) comes to a close on 31 March, Network Rail is taking a look back...

More like this...