NXEA invests in more rail ticket machines at Norwich station

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National Express East Anglia (NXEA) has invested £45,000 in installing three more new ticket collection machines at Norwich station, increasing the number of available machines to four, from which customers can collect pre-paid, advance booked tickets.

Following a ‘successful six-month trial of the first machine and the positive feedback received’, the three machines were installed by the train operator to ‘improve customer service and speed-up the collection of tickets for passengers using Norwich station’.

NXEA’s advance tickets ‘continue to be very popular amongst rail passengers in Norwich and the surrounding areas’.

Anita Stuart National Express East Anglia’s Norwich Station Manager said:

“We’re pleased to continue to invest in customer facilities at Norwich one of the key regional stations on our network. These new and additional machines will make collecting pre-paid, pre-booked tickets easier for customers.”

1 COMMENT

  1. Why are they bothering when they have 3 weeks left of the franchise? It’s not like NXEA have been known for investing in stations or trains in the past.

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