Rail meets retail

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Network Rail have unveiled plans for over 75,000 sq ft of new retail space in stations, along with a new vision for the future of station retailing which focuses on enhancing passenger experience through the creation of destination stations and building strong partnerships with retailers.

As part of the continued investment in stations to increase capacity and improve the environment for passengers, exciting new retail space will be created at Waterloo, Manchester Piccadilly, Birmingham New Street and King’s Cross stations.

  • Manchester Piccadilly: Opening spring 2011. The existing mezzanine to be used to provide seven new restaurants, totalling nearly 12,000 sq ft.
  • London Waterloo: Opening spring 2012. A stunning 220 metre-long balcony is proposed to run along almost the full length of the concourse at first-floor level creating 20,000 sq ft of new retail space. This would allow the currently congested concourse to be cleared, creating significantly more space and improved passenger flow to and from Waterloo East.
  • King’s Cross: Opening spring 2012. The creation of a brand new concourse will mean passengers will enjoy over 27,000 sq ft of new shops and restaurants.
  • Birmingham New Street: Opening 2014. A striking new station concourse, including 16,000 sq ft of new retail space, will bring passengers a bigger choice of shops and restaurants.

Network Rail’s managed stations benefit from unrivalled footfall in the travel retail sector, and these new spaces will open up huge opportunities for retailers to maximise a prime trading environment, and change the way passengers use their stations.

Gavin McKechnie, head of retail at Network Rail, said: “Our announcement today marks the start of a new era for retail in stations. Through exciting new opportunities, strong partnerships and working proactively with retailers to grow business we will be able offer a great customer experience in stations, and create destination stations where people go to shop, meet and eat.

David Biggs, director of property at Network Rail, said: “Thanks to the growth and success of the railways, these ambitious plans to expand and enhance retail in stations are possible. Britain relies on rail, and retail revenue is a vital funding stream for Network Rail. As we seek to deliver even greater value for the British people, maximising commercial opportunities will enable us to invest even more money straight back into the railways to help us achieve our goals.

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