Arriva was recently presented with a CILT Cymru National Transport Award.
Held in the City Hall, Cardiff on 27th May, the awards celebrate best practice and highlight organisations that have made a lasting difference to services in Wales.
In a groundbreaking three-way partnership, Arriva UK Trains Road Transport Section, Arriva Trains Wales (ATW) and Tellings Golden Miller (TGM) Coaches, delivered the contract to provide transport at the 2010 Ryder Cup and has been awarded the prize for partnership working.
On receiving the award, Matthew Moody, Planning and Communications Manager for Arriva UK Trains Ltd commented:
“This award demonstrates the spirit of partnership between Arriva and sub-contracted operators with whom we have built up relations through our core business of rail replacement coach and bus operations.”
Delivering transport for VIPs, the media and spectators, Arriva’s combined team saw three months of detailed operational planning come to fruition with more than 150 private coaches providing airport and hotel transfers together with luxury transport for the European and USA teams and an internal shuttle bus services with a bus link connecting with train services at the newly completed £22m Newport station.
With more than two inches of rain falling at the Celtic Manor extending the tournament into an unpresidented four days, Arriva was praised for its logistical planning ensuring that fans were able to make their way to the Celtic Manor.
Transport expert Prof. Stuart Cole, Director of the Wales Transport Research Centre at the University of Glamorgan, said:
“It was a really good job well done. I’m not very easy to impress but they have impressed me. I have spoken to a number of coach operators and have heard nothing from them other than they knew exactly what they had to do and that it was a success.
“The railway operation was completed by a hairs’ breadth, but was ready as promised and the connections from Newport worked well. I could not see any downside. It was well planned.”
Simon Turton, Arriva Trains Wales’ Special Events Manager commented:
“Our team were proud to be involved in delivering such a joined up operation for this prestigious event and the partnership between bus and rail combined with joined up and robust communications has allowed us to provide a seamless service for spectators.”
