Train Operating Companies

Train operator c2c Trenitalia says its work to crackdown on fare evasion and ticketing fraud has led to one customer recently paying back £10,000. The customer, recently travelling through one of c2c's London stations, was asked to present their rail...

Inspirational Great Western Railway (GWR) and Network Rail director Ruth Busby was at Buckingham Palace on Friday to receive her OBE from the Princess Royal. Ruth was recognised in the New Year Honours ‘for services to diversity in the rail...

Brand new trains have been launched on the Ebbw Vale line offering customers a more comfortable and reliable experience. Built in Newport, the Class 197 trains have started to enter service on mainline routes around Wales and the Borders. They will...

Northern says 97% of its passengers are ‘with us’ when it comes to tackling the issue of fare dodgers on its network as it released the annual figures from its Debt Recovery and Prosecutions Unit. The train operator says ticketless...

One month on, services are running again on the Furness line between Lancaster and Barrow-in-Furness. Network Rail engineers have been working around the clock to restore the railway at Grange-over-Sands after a Northern train left the tracks. A void in the...

A high-quality complex of modern office suites situated in the historic city of York is close to achieving full occupancy after Grand Central Rail announced it would be relocating to the premises. Set within York’s famous medieval walls, the 23,091...

A report published today (18 April) by the Office of Rail and Road’s (ORR) has found that some disabled passengers have experienced accessibility difficulties with the rail complaints process. There is also a lack of awareness of how to...

LNER customers will be able to find the latest journey updates, destination inspiration and more while they are travelling onboard, with the launch of a new one-stop digital information service. By simply scanning a QR code on the seat, customers...

Passengers on Birmingham’s iconic Cross City Line have been travelling on a brand new train fleet for the first time today (Monday 15 April). Train operator West Midlands Railway (WMR) said the introduction of the Class 730 fleet represents the...

East Midlands Railway (EMR) has launched a new program designed to promote rail safety education among primary and secondary school students. The Rail Safety Pathway, which is being run in partnership with Network Rail, is a comprehensive three-tiered toolkit aimed...